Privacy Policy
Last Updated: January 2026
1. Information We Collect
At Winsa Candles, we collect information you provide directly to us when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact us with questions or feedback
- Participate in promotions or surveys
This information may include your name, email address, shipping address, billing information, and phone number.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your comments and questions
- Send promotional emails (if you've opted in)
- Improve our products and services
- Prevent fraud and enhance security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment processors (Stripe) to complete transactions
- Shipping carriers to deliver your orders
- Email service providers to send communications
All third-party providers are contractually obligated to protect your information.
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmission and secure payment processing through Stripe.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent at any time
7. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Email: hello@winsacandles.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.